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Gateway Server Administrator

Location: Singapore, Singapore, Singapore
Job # 9009224
Date Posted: 03-08-2017
Summary:
 
The primary objective of this position is to maintain and monitor the software and hardware of CQG’s distributed trade-routing system - “Gateway” to ensure the highest level of reliability and performance is available to our customers at all times.
 
Responsibilities:
  • Support 24x7 critical production environments
  • Work with Chinese financial exchanges to support connectivity and reliability
  • Create purchase orders and maintain asset tracking for Gateway hardware
  • Monitor hardware state, perform initial investigation of failures and follow up on problems with warranty providers
  • Monitor Gateway software health using proprietary monitoring tools, investigate and resolve any irregularities
  • Work closely with Product Development to troubleshoot and eliminate critical software issues
  • Assist Customer Support with investigation of non-trivial customer inquiries requiring high level of technical knowledge
  • Monitor and analyze system metrics to ensure system performance is within expected parameters
  • Identify performance bottlenecks and recommend hardware specifications to satisfy changing system needs
  • Manage system hardware in distributed collocation environment (local and remote)
  • Perform OS deployments and initial configuration of new hardware
  • Deploy new versions of Gateway software to various environments
 
 
Education and Experience:
 
  • Bachelors or Masters Degree in Computer Science or related discipline or equivalent combination of education, experience, and skills
  • A minimum of 4 years of experience in a similar role
 
Knowledge, Skills and Abilities: 
 
Required
  • Fluent in English and Mandarin, both spoken and written
  • Excellent prioritizing and team work skills
  • Proven asset management and organizational skills with high attention to detail
  • Ability to efficiently multi-task
  • Strong written and verbal communication skills in English
  • Ability to work in a distributed multi-national team
  • Prior experience in a mission-critical 24hr environment
  • Experience with Windows AD, clustering and virtualization solutions
  • Firm grasp of networking concepts and principals
  • Experience in a distributed system environment with 200+ servers.
  • Good analytical skills to deal with complex problems involving many system components
  • Familiarity with Windows OS performance counters and system event logs
  • Ability and desire to work in a fast paced highly technical environment
 
Desired
  • Prior exposure to the financial industry is a plus
  • Basic knowledge of linux (CentOS preferred)
  • Experience performance-tuning Windows Server 2008r2 and newer.
  • Experience performance-tuning any of the last 3 generations of Dell servers
  • Scripting/automation experience (Powershell, Python, Ansible)
  • Basic knowledge of MS SQL server
  • Ability to write simple SQL queries
  • Familiarity and experience working with modern rack servers and NAS solutions (preferably Dell/EMC)
  • Experience with infrastructure monitoring solutions (Nagios, Check_MK)
  • Experience with Dell servers-specific software tools.
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